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Offering Providing Prompt, Professional, and Courteous Tour, Transportation, Travel, Event Planning, and Destination Manangement Services since 1993



We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• fax
• Snail Mail

Email:

For product information or assistance:

For service inquiries or assistance:

For customer support or assistance:

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Queen City Tours^sm and Travel customers may also contact us at 704-566-0104 to speak with a service representative during regular business hours -- 8 AM - 5PM, Monday - Friday:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate staff:


Email Marketing by QCT

Telephone:

Live Customer Care Center

1-704-566-0104
Monday to Friday   8:00 AM to 5:00 PM (EST), Monday - Friday

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

Upon Pertinent Request

Snail Mail:

Send your inquiries to:

Queen City Tours and Travel
Attention: Customer Care Center
P.O. Box 36160
Charlotte, NC, USA
28236-6160