Contact Us:

We take our customer care very seriously. While our aim is to make our website easy to understand and navigate, we know that there may be times when you may need a bit of personal assistance if you cannot find what you are looking for on our site.

Welcome to our site!

We have provided a number of ways for our Customer Care team to assist you:


Note: Office visits are not required for ANY service!


Click for product information or assistance:
Click for service inquiries or assistance:
Click for customer support or assistance:

We typically respond to your inquiry within 24 - 48 hours, during regular business hours. All email correspondence is completely confidential.

^^^Top

Online Form: [Check Availability/Request Information]

Request Info...

* indicates required
eg. youraddress@provider.ext
/ /( dd / mm / yyyy )
Ignore Error Message!
Enter Service Date(s) Here!

Queen City Tours and Travel will use the information you provide on this form to forward your requested information via email and to provide updates and marketing. Please let us know all the ways you would like to hear from us (not required):

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at info@queencitytours.com. We will treat your information with respect. For more information about our privacy practices please visit our website. By clicking below, you agree that we may process your information in accordance with these terms.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices.

Intuit Mailchimp

Note: DO NOT USE THIS FORM TO SOLICIT OUR COMPANY! YOUR EMAIL ADDRESS WILL BE PERMANENTLY BLOCKED!

We DO NOT Sell or Share your email address. See our privacy policy.

^^^Top
Telephone:

1-704-566-0104 (Get a faster response via email or text, Customers Only)
Monday to Friday -- 8:00 AM to 5:00 PM (EST),
Saturdays, Sundays and federal holidays please leave a text message [704-890-5195].  A customer representative will contact you as soon as possible.

Daily Tour reservation hours are Monday - Saturday: 8 AM - 8 PM, and Sundays: 9 AM - 7 PM.
Note:
We respond to all inquiries via voice, email, or text unless daily seats are not available and time does not permit a return call or text. In that case please listen carefully to our voice mail message!




^^^Top

Text Message:

1-704-890-5195 (Potential Customers Only)
The Day Before or Day Of Daily Tour
Include # Guest In Party, What Tour, What Time, and Pick-Up Location (If Staying at Hotel)

^^^Top

FAX:

Send to Email

^^^Top

Snail Mail:

Send your inquiries to:
Queen City Tours® and Travel
Attention: Customer Care Center

P.O. Box 36160
Charlotte, NC, USA
28236-6160 [May - Oct.]

P.O. Box 470154
Miami, FL, USA
33247 [Nov - Apr.]


^^^Top